Health & Human Services
The 2018 Health and Human Services Summit
Designing Generative Outcomes
When & Where
October 26-28, 2018
Harvard University | Cambridge, MA

About the Summit

Overview

For leaders in health and human services, designing and building an ecosystem to deliver new services, solutions, and outcomes poses several challenging questions:

  • Where should leaders start? What new types of outcomes and impact can be enabled by ecosystem-based business models?
  • What forms of structural, system, and process innovation will it take to prepare services and solutions to be delivered via an ecosystem?
  • What technologies, machines, and data and analytics are required to not only measure progress, but also drive cycles of service innovation?
  • As ecosystem-based business models become standard practice, what capabilities and cultural attributes should people and teams in organizations acquire?

To help leaders with these challenging questions, the Technology and Entrepreneurship Center at Harvard, Leadership for a Networked World, and Accenture, in collaboration with the American Public Human Services Association, are convening senior-most leaders for The 2018 Health and Human Services Summit: Designing Generative Outcomes.

This 9th annual Summit, to be held October 26th – 28th 2018 at Harvard University in Cambridge, Massachusetts, will provide participants with an exclusive opportunity to not only learn from emerging health and human services ecosystems, but also ideate and design new ecosystem-enabled solutions that move organizations up the Health and Human Services Value Curve.

Summit participants will gain membership to a community of peers and experts, and leave the Summit prepared and poised to pursue innovation, and build entirely new Generative solutions to today's pressing health and human services challenges.

Who Should Attend?

Summit attendees are senior-level, health and human services executives, who aspire to improve performance in the near term and redesign public institutions for the long term. Regardless of title, all Summit attendees are “Chief Transformation Officers” in practice – leaders who work across traditional boundaries (organizational, jurisdictional, sectorial) to create public value.

Admission & Participation

The Summit is an invitation-only program for senior health and human services executives. Other applicants will be reviewed and accepted on a case-by-case basis, depending in part on available space. We typically receive more applications than we can accommodate, so apply for your seat as soon as possible. This event is supported by the hosting and collaborating organizations, so there is no tuition fee to attend. Travel and hotel expenses, however, are the responsibility of individual participants.

The Executive Leadership Group

Uma Ahluwalia
Director
Montgomery County (MD) Department of Health and Human Services
Bobby Cagle
Director
LA County Department of Children and Family Services
Felipe Franco
Deputy Commissioner
City of New York, Administration for Children's Services
Lynn Johnson
Executive Director
Jefferson County Department of Human Services
Greg Moody
Director
Ohio Office of Health Transformation
Stephanie Muth
Medicaid Director
State of Texas
Henry P. Stawinski III
Chief of Police
Prince George's County Police Department
Amy Tong
Director and State Chief Information Officer
California Department of Technology
Tracy Wareing Evans
President and CEO
American Public Human Services Association

Previous Reports

Purpose, Passion, and Impact for the Future: A Report from 2019 Health and Human Services Summit

Go to Report

What’s foremost on the mind of forward leaning and resolute leaders is igniting the vision and mission for a generative future – one in which services and solutions not only address the complex root causes and barriers to better health and human services outcomes, but also invest in community-driven innovation in order to build the social and economic mobility that help individuals and families to flourish.

This level of purpose, passion, and impact for the future requires courageous leadership. It is imperative for health and human services officials to not only leverage the bold innovations, disruptive business models, and radical breakthroughs that lead to new and better solutions, but also embed the technology, tools, and cultural attributes which lead to creativity, agility, and adaptability. And urgently, leaders must address challenges and opportunities that can make or break progress including: How do we intentionally put the “person at the center” of human services? How will we strive to achieve equity in opportunity and outcomes? How can we invest “upstream” and “downstream” via the social determinants of health and two-generation solutions?

To help leaders answer these questions and chart a path for the future, Leadership for a Networked World and Accenture, in collaboration with the American Public Human Services Association, convened senior-most leaders for the 2019 Health and Human Services Summit: Purpose, Passion and Impact for the Future held at Harvard University in Cambridge, Massachusetts. The Summit provided an unparalleled opportunity to collaborate, learn and network with the world’s foremost health and human services practitioners, Harvard faculty and researchers, and select industry experts. Summit participants gained also membership to a community of peers and experts and left the Summit with actionable steps to build generative solutions that achieve better outcomes and more equitably for the individuals, families and communities they serve.

Creating the Future of Outcomes and Impact: A Report from 2017 Health and Human Services Summit

Go to Report

Challenging and uncertain times have always been a catalyst for looking at problems in novel ways, inventing fresh solutions, designing new organizations, and delivering better results and value. Now is no different. For leaders in health and human services, today’s challenges are bringing an unparalleled opportunity to create the future of outcomes and impact.

Creating a better, brighter, and more impactful future will require developing new forms and new levels of outcomes for individuals, families, and communities. This form of change and innovation will increasingly require health and human services leaders to build a “generative ecosystem” – a set of interconnected organizations, machines, and services that can coproduce new solutions that address and solve the root causes of individual, family, and community health and human services challenges.

Catalysts for Generative Outcomes: A Report from 2016 Health and Human Services Summit

Go to Report

What does the future of health and human services look like? Where can we see glimpses of the future? How will we scale up promising innovations to achieve our vision?

Even with all the positive examples of progress and innovation in knitting together services, more work must be done to envision and build the ecosystem of organizations that can work together to design and deliver solutions that address the root causes of individual, family, and community health and human services challenges.

Emergent Leadership: Turning Ideas into Outcomes: A Report from 2015 Human Services Summit

Go to Report

The question of how to achieve the potential of new ideas and business models is critically important in human services, given the powerful emergence of innovations such as Pay-for-Success and Social Impact nancing, collective impact strategies, executive functioning science, evidence-based service design, two-generation interventions, and many more capacity-building and outcome-driving ideas.

To help human services leaders acquire these skills and strategies, the Technology and Entrepreneurship Center at Harvard, Leadership for a Networked World and Accenture, in collaboration with the American Public Human Services Association, convened senior leaders for the 2015 Human Services Summit: Emergent Leadership – Turning Ideas into Outcomes.

The Dynamics of Convergence: A Report from 2014 Human Services Summit

Go to Report

To move forward, human services leaders must examine and appreciate how the dynamics of convergence will play out now and in the future. Based on insights from previous summits and research, we can forecast greater alignment and new partnerships between health and human services, education, workforce, and public safety to create pathways to community well-being.

To help leaders examine convergence dynamics and build capacity for the future, the Technology and Entrepreneurship Center at Harvard, Leadership for a Networked World, and Accenture, in collaboration with the American Public Human Services Association, hosted The 2014 Human Services Summit: The Dynamics of Convergence. This fifth annual Summit brought together the world’s foremost human services practitioners, industry experts, and Harvard faculty and researchers to explore these topics.

Leadership in an Era of Disruption: A Report from 2013 Human Services Summit

Go to Report

When disruption is the new normal, what does leadership look like? Successful leaders see opportunities to respond in innovative ways, and disruption becomes a catalyst for better business models that guide individuals, families and communities to self-sufficiency.

To harness and share these lessons, Leadership for a Networked World, Accenture, the Technology and Entrepreneurship Center at Harvard and the American Public Human Services Association convened human services leaders for The 2013 Human Services Summit: Leadership in an Era of Disruption. The fourth annual Summit, held at Harvard University in Cambridge, Mass., brought together the world’s premier human services practitioners, Harvard faculty, fellows, and researchers and select industry experts to explore these topics.

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