Upcoming LNW Programs
A leadership summit on the Harvard campus for public sector and education officials to vision and create the future of shared services and cross-jurisdiction collaboration.
The annual Human Services Summit brings together senior policy makers and executives in the human services community to identify best practices and innovation, define the opportunities and challenges in adopting innovations and new business models, and deliver a roadmap for charting the transformation journey.
Latest Insights

Podcast 4: To close out this podcast series focused on how to get and keep people on the same page, Anne Saunier and Pari Sabety compare and contrast the approaches of each of the three Jedi Masters they've interviewed. You will learn the keys to success for assuring strong internal and external support for building the business case for, launching, and operating your shared services initiative.
Hosts: Pari Sabety - Practitioner Chair, Shared Services Community of Practice
Anne Saunier - Coordinator of Podcasts

Podcast 3: All Points Bulletin The third podcast from the "Jedi Masters" series features Aaron Erickson, the Shared Services Lead and the Deputy Director of State Accounting at the time when shared services was just beginning at the State of Ohio. In this podcast, Aaron Erickson focuses on the complexities of the persuasive process when a shared services initiative has both mandatory and voluntary components. In a complex, "cabinet"-type governance structure, like state government, the challenges of getting and keeping people on the same page can be daunting. Aaron gives you great pointers on how to use business case principles, solid data and a robust communications plan up and down the organization to assure continued progress, overcome bureaucratic resistance and achieve significant cost savings.
Hosts: Pari Sabety - Practitioner Chair, Shared Services Community of Practice
Anne Saunier - Coordinator of Podcasts
Guest: Aaron Erickson, Director of Government Innovation at Oracle
More about Aaron Erickson:
• Aaron Erickson is the Director of Government Innovation at Oracle. Aaron is working on new programs that are focused on delivery of cross jurisdictional shared services and hosted enterprise applications for government.
• Prior to joining Oracle, Aaron served as the Deputy Director for the State of Ohio’s Office of Budget and Management where he was the Leader of Ohio Shared Services. Ohio Shared Services created a statewide shared service center for all state agencies by leveraging managed services and ERP.
• Previously, Aaron held executive positions with Accenture and Deloitte Consulting where he focused on helping Fortune 500 companies and government organizations achieve strategic initiatives through technology enablement, business process reengineering and change management.
• Aaron holds Bachelor of Arts degrees from the University of Minnesota, Morris, in Economics and Business Administration.
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Recent Reports
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The Pursuit of Outcomes: Leadership Lessons and Insights for Transforming Human Services
The foremost challenge for human services leaders is meeting the demand for increased services, while grappling with economic...
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