While some 'hunkering down' is typically required, tough times also lead to major shifts in how the world is organized. For today's tough times, what are the technology-related moves that leaders are exploring? And how might these be adopted or adapted for your situation? Learn how to participate.

Executives of leading 311 systems from around the globe recently met at Harvard Kennedy School to share ideas on best practices and the future of 311-enabled government. The report on current status and what should happen next is available for download here.

Professor Stephen Goldsmith and 311 executives Mike Sarasti of MiamiDade, Joe Morrisroe of NYC, Neil Evans of Toronto, and Gerard Gallant of Motorola recently led a 75-participant webcast. This Webcast is now available here.

Registration is now open for the Leadership for a Networked World program "2009 Public Sector Shared Services Summit." Learn more about the Summit here.

The Leadership and Strategic Management for Chief Information Officers (LSM) program is for CIOs who need to work as strategic members of the senior leadership team. Learn more and apply now.

The LNW Program publishes a regular blog on leadership of cross-boundary change. Browse the blog or explore posts on Leadership through Collaboration and new strategies for IT-enabled food safety.