Learning content such as publications and cases are one of the primary ways policy makers, senior practitioners and industry leaders gain insight into the challenges and opportunities being presented by information and communication technologies and network-enabled business models.

Cases and research papers developed by the LNW Program are practitioner oriented and designed to enable improvements in policy-making, strategy development and operations in the near term. Research is disseminated in Harvard degree programs, executive education programs, conferences, trade journals and other venues, and is produced and distributed through various methods and mediums such as:

• White Papers and Monograph Series - Through the development of white papers the LNW Program raises awareness of critical ICT and network-enabled innovation issues throughout the world, and helps shape the conversation among practitioners and providers alike. White papers and monographs carry the Kennedy School brand and can be co-authored by faculty, staff and practitioners.
• Case Studies – Present and future practitioners look to better understand the critical decision points in leading ICT and network-enabled initiatives, and case studies are a prime way to gain insight into these practice-level issues. Case studies are developed by researching and documenting the key issues, decisions and challenges a leader or group faced in the movement of major initiative, and harvesting a core set of questions that illuminate lessons learned. Each year many students at Harvard and around the world learn about policy and management through LNW case studies.
• Webcasts – To bring forward policy and management innovations in real-time, The LNW Program regularly hosts webcasts that bring together Harvard research, leading practitioners, and examples of best practices. The webcasts are an excellent forum and vehicle to bring current information and ideas to practitioners in a way that enables them to put ideas into action right away.

Some of the current research efforts underway at the LNW Program that will be formed into learning content include:

• Cross-boundary Reform and Information Sharing
• Web 2.0 Technologies and Applications for Government Reform
• Network-Enabled Citizen Services via 311 Centers
• IT-enabled Back-Office Transformation Methods via Shared Services
• Geospatial and Graphic Information Systems for Citizen Services
• Emerging Policy and Technology for Biosecurity
• Emerging Policy and Technology for Homeland Security and Public Safety

To learn more about our research programs please contact us.